Privacy Policy

Effective Date: October 2, 2026

DriverReady English (“DriverReady,” “we,” “us,” or “our”) provides an online training and readiness platform designed to help commercial drivers practice English communication, roadside interaction skills, highway-sign recognition, and related driver-readiness activities.

This Privacy Policy explains how we collect, use, disclose, and protect information when you access or use the DriverReady website, applications, demonstrations, simulations, pilot programs, and related services (collectively, the “Services”).

By using the Services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, information generated through your use of the Services, and certain technical information automatically collected when you interact with the Services.

Information You Provide

Depending on how you use DriverReady, you may provide information such as:

• Name
• Email address
• Telephone number
• Organization name
• Organization type
• State
• Number of drivers or students associated with an organization
• Pilot-program goals
• Messages or other information submitted through forms
• Typed responses to practice questions or simulations
• Other information you voluntarily provide to us

At this stage, DriverReady does not require users to create paid subscriber accounts unless otherwise stated within the Services.

Practice and Assessment Information

When you use DriverReady training or readiness features, we may process information such as:

• Responses to roadside-practice questions
• Voice-practice responses
• Speech-to-text transcripts
• Highway-sign responses
• Practice-session results
• Readiness scores
• Areas identified for additional practice
• Progress or performance information
• Simulation completion information

DriverReady readiness scores and related results are proprietary training metrics. They are not government scores, certifications, or official determinations of regulatory compliance.

Voice and Audio Information

Certain DriverReady features allow users to respond to questions using a microphone.

Depending on the feature and browser technology being used, your spoken response may be processed to generate a text transcript or otherwise support the practice experience.

DriverReady may process:

• Microphone input
• Speech-recognition results
• Transcripts generated from spoken responses
• Related practice-performance information

Unless expressly disclosed within the applicable feature, DriverReady does not intentionally use voice recordings to create biometric voiceprints or identify individuals through biometric characteristics.

Browser- or device-based speech recognition and text-to-speech functionality may rely on services provided by the user's browser, operating system, or technology provider. Those providers may process information according to their own privacy policies.

Information Collected Automatically

When you use the Services, we or our technology providers may automatically collect technical information such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages or screens viewed
• Buttons or features used
• Referring pages
• Approximate geographic information derived from IP address
• Date and time of activity
• Session information
• Technical error information
• Website-performance information

We may also use cookies, browser storage, or similar technologies to support site functionality, remember settings, prevent duplicate form submissions, and understand how users interact with the Services.

2. How We Use Information

We may use collected information to:

• Provide and operate DriverReady
• Deliver roadside-English and driver-readiness practice
• Generate training and readiness results
• Provide feedback and practice recommendations
• Improve simulations, training content, and product functionality
• Operate pilot programs
• Respond to pilot requests and business inquiries
• Communicate with fleets, schools, drivers, and other users
• Maintain security and prevent misuse
• Troubleshoot technical problems
• Analyze product usage and performance
• Improve the usability and effectiveness of the Services
• Develop new features
• Comply with applicable legal obligations
• Protect the rights, safety, and property of DriverReady, our users, and others

We may use aggregated or de-identified information for analytics, product development, research, and business purposes where permitted by law.

3. Pilot Requests

If you submit a Request Pilot form, the information you provide is stored securely in DriverReady's backend systems.

Pilot-request information may include:

• Your name
• Email address
• Telephone number
• Organization
• Organization type
• Number of drivers or students
• Primary state
• Pilot goals
• Additional comments

We use this information to evaluate and respond to pilot requests, communicate about DriverReady, and manage potential business relationships.

Pilot-request information is not publicly visible to other website visitors.

4. Analytics

DriverReady may collect information about how visitors use the Services, including events such as:

• Page views
• Simulation starts and completions
• Demo usage
• Pilot-form activity
• Voice-practice usage
• Readiness-score views

We may use third-party analytics providers, such as Google Analytics, PostHog, or similar services, in the future.

If such providers are enabled, they may receive device, browser, usage, or similar technical information as permitted by their services and applicable law.

We will update this Privacy Policy as appropriate if our analytics practices materially change.

5. How We Share Information

We do not sell personal information for money.

We may disclose information to service providers that help us operate DriverReady, including providers of:

• Cloud infrastructure
• Database services
• Website hosting
• Email delivery
• Analytics
• Security
• Technical support
• Product development tools

These providers may process information on our behalf to perform services for DriverReady.

We may also disclose information:

• With your consent or at your direction
• To comply with applicable law, legal process, or government requests
• To investigate fraud, abuse, security issues, or violations of our Terms
• To protect the rights, property, or safety of DriverReady, our users, or others
• In connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction

6. Fleet and School Programs

Organizations such as trucking fleets, CDL schools, workforce programs, or training providers may use DriverReady with their drivers, employees, students, or trainees.

If you participate through an organization, that organization may receive access to certain information associated with your DriverReady activity, depending on the program and features offered.

Such information may include:

• Participation status
• Practice activity
• Readiness results
• Areas recommended for additional practice
• Progress information
• Assessment results

Organizations are responsible for their own use of information they receive through DriverReady and for complying with applicable employment, education, privacy, and other laws.

DriverReady should not be used as the sole basis for an employment, disciplinary, licensing, regulatory, or other high-impact decision.

7. Data Retention

We retain information for as long as reasonably necessary to:

• Provide the Services
• Maintain business and pilot records
• Improve DriverReady
• Fulfill the purposes described in this Privacy Policy
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Protect security and prevent fraud

Retention periods may vary depending on the type of information and the context in which it was collected.

We may retain aggregated or de-identified information for longer periods where permitted by law.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, cloud service, database, or electronic storage system can be guaranteed to be completely secure.

Users should avoid submitting sensitive information that DriverReady does not request.

9. Your Privacy Choices and Rights

Depending on your location, applicable law may provide you with certain rights regarding your personal information.

These may include rights to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion
• Obtain information about certain processing practices
• Object to or limit certain uses of information
• Withdraw consent where processing is based on consent

These rights may be subject to legal exceptions and verification requirements.

To submit a privacy request, contact us at:

privacy@driverreadyenglish.com

We may need to verify your identity before completing certain requests.

10. Cookies and Browser Storage

DriverReady may use cookies, local storage, session storage, or similar technologies to:

• Enable site functionality
• Remember settings
• Support simulations
• Prevent duplicate form submissions
• Maintain session state
• Measure product usage
• Improve site performance

You may be able to control cookies through your browser settings, although disabling certain technologies may affect functionality.

11. Third-Party Services and Links

DriverReady may contain links to third-party websites, resources, manuals, or services.

We are not responsible for the privacy practices, security, availability, or content of third-party services.

Your interaction with third-party services is governed by their respective terms and privacy policies.

12. Children’s Privacy

DriverReady is designed for commercial-driver training, fleet compliance, CDL education, and related adult or workforce uses.

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

If you believe a child under 13 has provided personal information through DriverReady, please contact us at:

privacy@driverreadyenglish.com

13. United States Operations

DriverReady is currently intended primarily for users in the United States.

If you access the Services from another jurisdiction, your information may be processed in the United States or other locations where our service providers operate.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time as DriverReady evolves.

If we make material changes, we may provide notice through the Services or update the Effective Date above.

Your continued use of the Services after an updated Privacy Policy becomes effective is subject to the revised policy as permitted by applicable law.

15. Contact Us

Questions about this Privacy Policy or DriverReady's privacy practices may be directed to:

DriverReady English

Email: privacy@driverreadyenglish.com